Description of Services
Innovative Services strives to provide tailored, individualized vocational and daily living programming for adults with disabilities and mental health diagnoses. Rather than looking at it being one specific “service,” it should be viewed as a very unique process or plan for each person. Programming offered must benefit each person served and focus on individualized goals. How one reaches his or her goals is a path each person must be a part of navigating. It is the mission of Innovative Services vocational department to assist with this course in a way that emphasizes and promotes consumer involvement and choice.
Innovative Services vocational programs remain true to the company motto, “In Every Person … A Possibility”. Focusing on individualized supports, Innovative Services works to maximize each person’s abilities and match those abilities, along with the interests and desires of the person, to employment and other service opportunities that are meaningful and relevant.
Specific services offered (but not limited to) are described below. Innovative Services promotes partnerships and thinking outside the box; therefore, if a specific individual need/service is not listed below, the option to explore creative programming still exists.
Adult Day Living Services
Adult Day Living Services (services may involve evening hours) include regularly scheduled activities to enhance social development and develop skills in performing activities of daily living and community living. Program goals include development of and enhancing a person’s skills for social interaction, communication and community integration.
Adult Day Services must provide a training component above the level of supervision. Adult Day Service skills training includes, but are not limited to:
Social, Emotional and Personal Development
Community Access and Integration
Center-Based Prevocational Services
Center-based prevocational services involve work experiences where a person can develop general, non-job task-specific strengths and skills. Learning and enhancing skills related to attendance, task completion, problem solving, interpersonal relations and safety are goals for shelter-based prevocational services. Innovative Services examples of Center-Based Prevocational Services tasks performed include, but are not limited to:
Production and assembly work
Agricultural/gardening work (indoors and outdoors)
Administrative assistant/clerical duties
Disposal of confidential documents
Creation of ceramic art
Operation of a Storefront/Retail
Community-Based Prevocational Services
Community-based prevocational services offer skill-building opportunities. Examples of activities often completed in Community-Based Prevocational Services include:
Volunteering as a means to explore interest areas, build a resume and become comfortable working alongside people without disabilities
Tours at job sites of interest
Informational interviewing at local businesses
Job shadowing at jobs in the local community
Attending classroom-based activities that may be held in appropriate community venues (technical college, library or business centers)
Attending job fairs
Both Center-Based and Community-Based Prevocational Services are intended to develop and teach general skills. Examples include, but are not limited to:
Ability to communicate effectively with supervisors, co-workers and customers
Generally accepted community workplace conduct and dress
Ability to follow directions
Ability to attend to tasks
Workplace problem-solving skills and strategies
General workplace safety and mobility training
Work Crew & Enclave Services
Work crew and enclave services are group training and task-specific skill building opportunities provided in regular businesses, industries and community settings. Examples of Work Crew/Enclave Services include, but are not limited to:
Lawn and snow maintenance
Parks crew work
Business cleaning service
Supported Employment Services
Supported employment services are provided to people who need ongoing support to obtain and maintain a job in community, integrated employment or self-employment. Supported Employment includes both Job Development and Job Coaching Services.
Job Development refers to services to develop competitive, integrated job offers through direct employer contacts for people who need assistance in their job search. Activities of job development include but are not limited to:
Assistance completing applications
Developing a written or visual resume
Practicing interview skills
Conducting a job search with employer contacts specific to each individual
Presenting the individual’s visual resume and negotiating of customized positions with employers
Job Coaching is support to people who need ongoing support to maintain at least minimum wage employment in an integrated community setting. Job Coaching includes:
Assisting a person to learn and perform job duties in ways that meet employer’s expectations
Assisting a person to learn and follow workplace policies and procedures and to abide by all expectations of employees established by the employer
Engaging natural supports in appropriate training, support and supervision roles
Coordinating work-related services (such as transportation, personal care assistance, etc.)
Assisting individual/employer on use of assistive technology and other disability-related accommodations/resources Assistance with benefits issues related to earned income
Job Planning, Development & Placement Services
Job planning, development and placement services provide a comprehensive set of services to assist people in their efforts to plan for, seek, obtain and maintain employment. These services are provided in a collaborative effort with the Department of Vocational Rehabilitation (DVR). Job Placement includes:
Employment Readiness Assessment
Job Prep/Job Development Plan
Temporary work experiences
Job Retention/Ongoing mentoring
Vocational Evaluations & Assessments
Vocational evaluations and assessments provide comprehensive testing and assessments to assist in determining a person’s vocational skills, abilities and potential barriers. Evaluations and assessments may include the following:
Paper/pencil achievement testing
Aptitude and interest testing
Work samples (either real or simulated to assess specific work tasks)
Other services and programming may be developed as individuals express need.
Customized self-employment services meet the needs of a person looking to operate his or her own business. This service may involve business planning development to a more supported self-employment situation with ongoing job coaching and business operations assistance. The goal of customized self-employment is to focus on the skills, abilities, talents and interests of the person and create a sustainable microenterprise.
Project Search is a high school transition program that provides a business-led, one-year work internship for eligible students. These strategically designed internships facilitate a seamless combination of classroom instruction, career exploration and relevant job-skills training. ISI partners with school districts, vocational and long-term funders, as well as a host business site, to facilitate Project Search programming. Upon completion of the internship, the goal for students is competitive, integrated employment within the host business site or other related businesses.